OUR POLICIES

Privacy and Personal Data Protection Policy

Within the framework of the Personal Data Protection Law No. 6698 (KVKK) and the applicable national legislation, our Personal Data Protection Policy is among the corporate policies to which we attach great importance, governing the collection, processing, transfer, updating, and destruction of personal data in accordance with the principles we have adopted and the rules we diligently implement.

As Kristal Oil, we use various cookie data files to ensure that our users can benefit from our internet (web) services securely and without interruption, to store preferences customized by users through the application interface, to improve the user experience, to compile statistical information, and to protect the privacy of our visitors. In our capacity as a data controller, we collect personal data through cookies.

Through our Personal Data Protection Policy, we primarily aim to provide information regarding the processing of personal data by the Data Controller and the principles adopted for the protection of personal data. In this context, the policy is intended to inform the individuals whose personal data are processed by our company, particularly our business partners, current and prospective employees, current and potential customers, company shareholders, visitors, and third parties, and to ensure transparency.

Our Quality and Food Safety Policy

TİCARET VE SANAYİ KONTUVARI T.A.Ş., the first company in Türkiye to produce branded olive oil under the KRİSTAL brand, has adopted as a core principle the delivery of products that meet the highest standards through a commitment to quality and safe service in the olive oil and vegetable oils sector. To this end, the company has reinforced the quality principles it has upheld without compromise since its establishment through the BRCGS Global Standard for Food Safety, TS EN ISO 22000:2018 Food Safety Management System, and TS EN ISO 9001:2015 Quality Management System.

Fundamental Principles of KRİSTAL’s Food Safety and Quality Policy are as follows:

Our company effectively implements the Food Safety and Quality Management System throughout all production and service processes. By continuously improving its operations, it strives to maximize customer satisfaction and aims to remain a trusted and preferred brand.
Our company establishes food safety and quality objectives to improve the system by evaluating process data, customer feedback, and supplier input through data analysis. It provides the necessary training and makes the required technological investments to achieve these objectives within the planned timeframe.
Our company evaluates internal factors (such as food safety, organizational knowledge and culture, capacity and technological infrastructure, and similar matters) and external factors (such as legal requirements, the cultural, social and economic environment, competition, product efficiency, food defense, and similar matters) that affect the achievement of the objectives of the Food Safety and Quality Management Systems. It ensures the continuous improvement of the quality and food safety culture.
Our company evaluates, monitors, and reviews the needs and expectations of parties related to the Quality Management Systems, including suppliers, customers, government authorities, employees, and similar parties.
Our company strives to establish long-term relationships with its suppliers, which are an important component of the Food Safety and Quality Management System, based on the principles of mutual goodwill and honesty, while supporting its suppliers in their continuous development.
Within the framework of the Food Safety and Quality Management Systems, our company has built its Human Resources policy on employees who are respectful of laws, regulations and communiqués, committed to professional ethics and rules, honest, environmentally conscious, quality-oriented, inclined toward teamwork, and happy and productive, in order to ensure the continuity of KRİSTAL quality.
The management of internal communication within the organization and the external communication network outside the organization is structured to support the continual improvement of the Quality and Food Safety Management Systems. At the core of our Food Safety and Quality Policy is the production of high-quality and safe products in compliance with legal requirements, with due consideration for food authenticity, while improving efficiency to achieve optimum production conditions and costs.

Our Human Resources Policy

Our company's human resources strategy has been developed in line with our vision and mission and is implemented within the framework of the following policies:

To attract a workforce that is open to continuous learning and development to our company.
To implement a competency-based recruitment model.
To ensure alignment of objectives within the framework of the Performance Management System.
To create a strong employer brand.
To implement an open-door policy within the Human Resources function.